Privacy Policy

Property Pros Collective LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit propertyproscollective.com or use our services, including Property Pros Academy training and Market Edge Solutions consulting. By using the site or our services, you agree to the practices described here.

Information you provide voluntarily. Your name, email address, firm or association details, license information where relevant to continuing-education credit, and the operational information you share in the course of an engagement, an assessment submission, an inquiry, a catalog request, or a scheduled call.

Information collected automatically. Through cookies, analytics tools, and tracking pixels: pages visited, referring source, device and browser information, and similar usage data, used for site functionality and marketing analysis.

We use your information to deliver and improve our services, respond to inquiries, schedule and conduct training sessions and engagements, report attendance where a state requires it for continuing-education credit, prepare consulting deliverables, send communications you have requested, analyze site performance, comply with legal obligations, and provide marketing materials aligned with your preferences.

Consulting work involves reviewing sensitive operational and business information. That information is used solely to produce your findings and deliverables. It is not sold, shared for marketing purposes, or used in public materials or case studies in any form that identifies your business, unless you give us written permission.

Post-class surveys are used to improve the training. A survey response or testimonial appears in our marketing only with your consent, and in the form you agreed to. You may withdraw that consent for future use at any time by contacting kelsey@propertyproscollective.com.

For individuals located in the European Union, United Kingdom, or Canada, we process your personal data based on consent, contract performance, legitimate business interests, or compliance with a legal obligation.

We use cookies and similar tracking technologies for functionality and analytics. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

Our site links to and integrates with third-party websites and services. We are not responsible for the privacy practices, security, or content of those third parties, and we recommend reviewing their privacy policies independently.

We retain personal data as long as needed for the purposes described in this policy, to meet legal, tax, and continuing-education record-keeping requirements, to resolve disputes, and to enforce our agreements. You may request deletion of your personal data by contacting kelsey@propertyproscollective.com; some information may be retained where required by law.

If you subscribe to our communications, request a catalog, or submit an assessment, you consent to receiving occasional messages from Property Pros Collective. You may unsubscribe at any time using the link in any email or by contacting us directly, and we will process your request promptly.

We rely on reputable third-party vendors to operate the site and deliver our services, including Vercel (website hosting), Tally (assessments and forms), Calendly (scheduling), Substack (newsletter), ActiveCampaign (email), Google Workspace, and the storefront named at checkout for digital products. These providers apply encryption and industry-standard safeguards. No online platform can guarantee absolute security.

We share information with service providers who help us operate, including hosting, email and scheduling platforms, and analytics tools, and with state regulators or sponsoring organizations where required to report continuing-education attendance. We do not sell your personal information.

California residents may request details about the personal information we collect and may request its deletion by contacting kelsey@propertyproscollective.com. You will not be discriminated against for exercising these rights.

Your information may be transferred to and processed in countries other than your own. Where this occurs, we maintain protective measures consistent with this policy.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent. To exercise these rights, contact kelsey@propertyproscollective.com.

We apply reasonable administrative, technical, and physical safeguards to protect your information. No method of electronic transmission or storage is fully secure, and absolute security cannot be guaranteed.

We do not knowingly collect personal information from children under 13 years of age. If we learn that we have inadvertently collected such information, we will remove it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The current version, with its revised date, will always be posted on this page.

Property Pros Collective LLC
Johnson City, Tennessee
kelsey@propertyproscollective.com